Welcome We are glad you found us. SafetyNet IT is a company built from the ground up to be your full service provider.
The things that distinguish SafetyNet IT from the competition is a combination of highly skilled "Certified" Technicians and the tools provided to them. At the core of our technology we have put in place servers that monitor every aspect of our clients sites. This enables us to quickly locate and react to potential problems before they are noticeable to our clients. Our goal is 100% uptime. These same tools allow us to make recommendations to help you plan for your growth rather than reacting to it. No business should have to be in reactive mode because their IT company did not monitor their network properly.
We want to be your IT Safety Net.
SafetyNet IT is a full service Managed Services IT provider. We also work closely with inhouse IT staff. Below you will find a small list of the services we provide to our clients.
Optional Services
Standard Services
Priority Services
Proactive System Support
Email Hosting
Unlimited Remote Support
Unlimited Priority Remote Support
Website Hosting
Complete Network Monitoring
OffSite Backups
Automated Remediation
Spam Filtering
Antivirus Management
Colocation Services
Virus Cleanup
Structured Cabling
Asset Tracking
Project Planning
Onsite Support Additional Charge
Onsite Support No-Charge
After hours Support
Scheduled Technology Review
Proactive Systems Support combined with
Strategy Every IT company has the right intentions. The goal is to provide their customer with the best service so they remain happy and stay a client. Where things fall apart is the lack of monitoring to know when the systems are not healthy. Then the company goes into what is called "reactive mode" in order to get their client back to a functional state. That outage could have been avoided with the proper tools.
This is one area where we rise above the competition. We have built our company around the right tools and the right team. For instance we have employed servers that their sole purpose is to monitor our clients environments and alert us to any potential issues. In the event that an issue does arise those same servers are empowered to take action. Lets say a service goes offline. The monitoring server will take necessary steps to bring it back online even before notifying the technicians. If those steps do not resolve the issue it will then notify the assigned technicians so they can resolve the issue manually. The issue is also tracked so the client has full documentation of the issue and resolution.
We don't just say we are proactive we have built our business to be that way.
We are the piece you have been looking for to help your business grow.
Process Every business has a secret ingredient that makes their business unique. You specialize in your core business, not in managing your IT network.
Our special ingredients are our processes. Let us put our processes to work in your business.
When you sign up here is what you should expect.
1. Documentation:Thoroughly document the network during the "onboarding process"
2. Resolve issues: Resolving the issues we uncover in the beginning will enable us to manage your network better.
3. Recommendations: If we see anything that could be improved on we will make recommendations.
4. Monitoring: We will setup monitoring on the systems necessary to run your business.
5. Customer service: We provide the best customer service and ask for feedback.
Tel: 512-827-8680
Email: info_Safetynetit.net
